Support

Open Settings → Restore purchases. Make sure you're signed in to the same Apple ID or Google account you used to buy. If VIP still doesn't appear, email us with your Support ID and the order number from your purchase receipt.

TipSense doesn't need an account. Install the App, then tap Settings → Restore purchases — your active subscription is linked to your App Store or Google Play account and will be restored.

Subscriptions are managed by Apple or Google. Cancel at least 24 hours before the renewal date:

• iPhone: Settings → your name → Subscriptions → TipSense, or in the App: Settings → VIP → manage. Apple's guide.
• Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → TipSense. Google's guide.

You keep VIP until the end of the period you've paid for. Deleting the App does not cancel the subscription.

Payments are processed by Apple or Google, so only they can issue refunds:

• Apple: request one at reportaproblem.apple.com.
• Google Play: see Google Play refund policies.

If something went wrong on our side, tell us too — we'll help however we can.

Current plans and prices in your currency are shown on the VIP screen in the App before you buy. VIP unlocks all VIP tips with full analysis while your subscription is active. Free tips and the full track record stay free for everyone. See the Terms of Use for the subscription terms.

Football tips drop on Mondays and Fridays; tennis and basketball tips are published daily. We only publish a tip when our tipsters find a bet they believe in, so the number of tips varies.

Every tip is timestamped when it's published and locked when the event starts. Locked tips can't be edited or deleted, and every result — win or loss — stays in the public track record.

A unit is a notional stake used to measure results fairly across tips (profit, ROI). It is not advice on how much money to bet. If you bet, only use money you can afford to lose.

No. TipSense is information only: we don't accept bets, don't link to bookmakers and aren't affiliated with any betting operator.

Email us with the match and the tip — we'll check it and correct it if we made a mistake.

No. If you open VIP or restore purchases, the App creates an anonymous random ID so it can unlock VIP — no name, email or password. Details in the Privacy Policy.

Email support@tipsense.app with your Support ID (Settings → Privacy). If you have VIP, cancel it in your store account first. You can turn crash reports and usage statistics off in Settings → Privacy at any time.